FAQs · Wirral
Straight answers before you choose an accountant
Here are the questions people ask us most about prices, switching, what's included, working with us and software. We're based in Bromborough, Wirral, work with clients across the UK, and will answer anything not covered here by phone, WhatsApp or a free call.
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Prices and payment
How much do you charge, and how do I pay?
Our prices start from £20 a month + VAT (£24 including VAT) for a landlord or a personal tax return, £60 a month + VAT for a sole trader, £70 for a partnership and £80 for a limited company or LLP. Every price is indicative, and you pay monthly by Direct Debit or card.
Is the price on your website my final price?
No, it's an indicative price. Our team confirms the scope of the work and your final price before you start.
Is there a minimum term?
No. There is no minimum term.
How do I pay?
By Direct Debit or by card. Prices are per month and exclude VAT.
What if my turnover is above £150,000?
Our team will give you a custom quote. Our published prices are subject to turnover not exceeding £150,000.
Is it free to get a quote?
Yes. A quote costs nothing and doesn't commit you to anything. Fill in our quote form and we'll call you to confirm the price.
Do landlord prices include VAT?
No. Like all our prices, they're shown + VAT, with the price including VAT beside them. A single owner with one property is from £20 a month + VAT (£24 including VAT), and joint owners from £25 a month + VAT (£30 including VAT). Each property after the first adds £5 a month + VAT.
Switching to us
How do I switch my accountant to Wainwrights?
Fill in our quote form and we'll call you to confirm the details. You can switch part-way through your financial year, so there's no need to wait for your year end. Once you say yes, we contact your previous accountant and handle the handover, and your accountant tells you what we need from you. See how switching accountant works.
Can I switch to you part-way through the year?
Yes. We accept clients who switch part-way through their financial year, and we contact your previous accountant for the handover.
Do I have to contact my old accountant myself?
We contact your previous accountant and handle the handover for you. If your agreement with them has a notice period or final fees, those are still between you and them.
Will anything be missed while I switch?
We tell you straight away about anything urgent we find, such as a deadline that's close. After that, your accountant sends you reminders well ahead of each deadline.
How quickly can you take me on?
As soon as you're ready. You don't have to wait for a particular date: we take on clients part-way through their financial year.
I'm just starting out. Is it the same for me?
Yes, the steps are the same: get a quote, take a quick call, then leave it with us. Registering a new sole trader or partnership with HMRC is included in the monthly price. Company formation is a charged service; we will quote you.
What's included
What is included in my monthly price?
Each package lists what its price includes, such as year end accounts, your tax returns and tax efficiency planning. Business packages also include cloud bookkeeping software and AI receipt capture. VAT returns are included if you're VAT registered, and monthly payroll if you have employees. Other services are ones we provide and add to your quote.
Are VAT returns included?
Yes, if you take a package for a VAT registered business: VAT return submissions are part of it, from £110 a month + VAT for a sole trader. VAT registration and scheme reviews are services we add to your quote.
Is payroll included?
Yes, if we also do your accounts and you have employees: those packages include monthly payroll, from £80 a month + VAT with one employee. Each employee after the first adds £5 a month + VAT. Payroll on its own is always quoted.
Is my Self Assessment tax return included?
Yes, in these packages. One Self Assessment tax return is included for a sole trader, a company director and a landlord who owns alone. Two are included for joint landlords and for a partnership, and each further partner's return is quoted.
What costs extra?
Anything outside your package is a service we provide and add to your quote: for example payroll on its own, bookkeeping, company formation, company secretarial work, workplace pension support and P11Ds. Making Tax Digital compliance support for sole traders and landlords is £35 a month + VAT (£42 including VAT).
Do you offer a registered office address?
Yes, for limited companies, at £60 + VAT a year. That covers the use of our Bromborough address for 12 months and the handling of your company's post.
Do you offer CIS services?
Yes, CIS is a service we provide, for contractors and subcontractors. Get in touch and we'll give you a quote.
Working with us
What is it like to work with Wainwrights?
You get your own dedicated accountant, backed by the rest of the team, and reminders before every deadline. We're a practice established over 30 years ago. Our office in Bromborough, Wirral is open 9am to 5:30pm, Monday to Friday, and we work with clients across the UK by phone, Zoom, WhatsApp and our client app.
Where are you based?
At Faversham House, Wirral International Business Park, Old Hall Road, Bromborough, CH62 3NX. It is our only office. See our Bromborough office.
Do I need to be on the Wirral?
No. We're based in Bromborough and work with clients across the UK by phone, Zoom, WhatsApp and our client app. If you are local, see accountants in Wirral.
What are your opening hours?
9am to 5:30pm, Monday to Friday.
Will I always deal with the same person?
Yes. Every client has their own dedicated accountant, backed by the rest of the team.
How do I get in touch day to day?
Call us on 0151 334 5935, message us on WhatsApp, email us or use our client app, whichever is easiest for you.
How do I book a free call?
Book online or call us on 0151 334 5935. You can choose a phone call, a Zoom call or a face-to-face meeting at our Bromborough office, and the first one is free.
Are your accountants qualified?
Yes. Wainwrights is an AAT Licensed Accountant and a member of the CPAA, and the team includes AAT and ACCA qualified accountants.
“Always efficient, professional, and punctual in every task they undertake.”
Leonidas Makris
on Trustpilot, July 2026
Software and apps
Which accounting software do you use?
QuickBooks, Xero and FreeAgent. QuickBooks is our preferred choice, and we're a QuickBooks Elite ProAdvisor firm. If you already use one of the three, you can keep it. Receipts are captured with Apron, and you can send, review and sign documents through our client app, powered by Engager.app.
Do I have to change the software I use now?
No, not if you already use QuickBooks, Xero or FreeAgent. If you use something else, tell us what it is when you ask for a quote and we'll talk through your options.
Is software included in your monthly price?
For four packages, yes. Our limited company, sole trader, partnership and LLP packages list cloud bookkeeping software and AI receipt capture software. For landlord and personal tax return packages, ask us.
How do I send you my receipts?
We use Apron for receipt capture. You photograph the receipt with the Apron app, upload it from your computer, or send it by WhatsApp.
Do I need Making Tax Digital software?
If you're VAT registered, yes: you must use compatible software to keep your VAT records and file your VAT returns, unless you're exempt. Sole traders and landlords with qualifying income over £50,000 in 2024/25 have had to use Making Tax Digital for Income Tax since 6 April 2026.
Can you move my records from spreadsheets or another system?
Yes. Moving you over from your old system is a service we provide. How much we bring across depends on your records, so we agree that with you first. Ask us to add it to your quote.
How do I log in to the client portal?
Go to wainwrights.portal.engager.app and sign in with the login details we gave you. You can also use the Engager.app mobile app on iPhone or Android.
Ask us
What if my question isn't answered here?
Ask us. Call 0151 334 5935 or message us on WhatsApp between 9am and 5:30pm, Monday to Friday, or book a free call at a time that suits you. You're welcome to visit us at Faversham House, Wirral International Business Park, Old Hall Road, Bromborough, CH62 3NX.
Open 9am to 5:30pm, Monday to Friday
Faversham House, Wirral International Business Park, Old Hall Road, Bromborough, CH62 3NX
Ready when you are
Ready to hand over your accounts?
Get a quote online, or book a free call with an accountant in Bromborough.
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